Reader‘s Hotline
Top of the range services on your behalf. We represent your publisher on the phone or by mail. With competent people who know your products well and know what bothers your readers. Existing readers feel well looked after in our hands (inbound) and we communicate professionally with potential new readers (outbound).
Our services for your success
- fast communication through all channels
- excellent telephone availability at peak times
- readers acquisition
- smooth processing of orders, change requests, etc.
- customer satisfaction through professional complaint management
- Post-termination: What was the reason for the termination and what improvements can be made?
- cross-selling, individual sales
- and much more…